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Frequently Asked

Who do we help?

Through our counselling services, we help children, teens, and adults from all cultural backgrounds with various presenting issues; some of which include: anxiety, depression, trauma, relationship challenges, anger, stress, low self-esteem, borderline personality disorder, self-harm, and suicidal ideation.

What to expect from the first session?

At the beginning of your first counselling session, we will engage in the informed consent process which outlines confidentiality and provides information about the counselling relationship and the practice’s policies. You will be given the opportunity to ask any questions you may have.


You will then be invited to share about the challenges you have been facing and your goals for seeking counselling. Your sharing will be met with empathy, validation and care.

Are the services covered under insurance benefits?

Many insurance benefit plans cover psychotherapy services, however, clients are responsible for determining the details of their coverage and for submitting the receipts to their insurance company. 

How many sessions will I need?

The number of counselling sessions varies depending on the client’s challenges and specific goals for therapy. 

Do we offer online counselling?

Yes, we offer online counselling through video conferencing. If you are interested in this service, please let us know when you contact us. 

Navigate Counselling Oakville

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